SUPPORT

 

 

Technical Assistance

Please contact your local Sales Representative prior to contacting Leotek direct. Technical assistance is available from our Technical Support Department during the hours of 8:00 AM to 5:00 PM Pacific Standard Time (PST), Monday through Friday, excluding major US holidays. Please provide the Model Number of the product you are inquiring about. To leave a detailed online request for customer support, please click here, complete the form and your information will be sent to the relevant department.

Technical Support: Contact

Return Material Authorization

Prior to returning any product for repair or credit, Leotek requires that a Return Material Authorization (RMA) be issued. The RMA can only be issued by Leotek. When requesting an RMA, the following information must be provided to Leotek: product Model and Serial Numbers, Date of Manufacture, and a detailed description of the reason for return. Please mark your shipment container with the RMA number. Please include a return address and contact information with your shipment. RMA’s are shipped to:

Leotek Electronics USA Corp. ‐ 726 South Hillview Drive, Milpitas, CA 95035

Repair and Returns Support: Contact